AHLEI cha practice test

Certified Hotel Administrator Exam


Question 1

A hotel plan that includes the costs of the room and all meals in the daily rate is called:

  • A. inclusive plan
  • B. full plan
  • C. grand plan
  • D. American plan
Answer:

B

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Question 2

When rows of chairs or tables are arranged slanted in a V shape facing the head table, stage or
speaker, it is called a setup

  • A. Stage
  • B. Board of directors
  • C. Board meeting
  • D. Herringbone
Answer:

A

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Question 3

What is meant by the term “a la Carte”?

  • A. it is a menu that has price stated for each item offered, instead of a fixed price for an entire meal
  • B. it is the term used to refer to the fresh linen used in the rooms
  • C. it refers to the carts used for room service
  • D. it is the French term for the center pieces on the dinner tables
Answer:

C

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Question 4

A banquet captain may also serve as maitre d’ for small functions.

  • A. True
  • B. False
Answer:

B

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Question 5

The area that is specifically assigned by management to the exhibitor under a contractual agreement
is called:

  • A. square
  • B. perimeter
  • C. booth
  • D. stall
Answer:

D

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Question 6

In the U.S. and Canada, the term “Black Tie” is used to indicate a tuxedo.

  • A. True
  • B. False
Answer:

A

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Question 7

What is meant by the term “Move-in”?

  • A. Time during which the cleaning department is required to rearrange a room
  • B. Time during which the guests are expected to arrive
  • C. Time during which exhibitors may set up their booths
Answer:

B

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Question 8

A suite or room that is arranged for the convenience, comfort, and socialization of guests, which
often provides drinks and snacks, is termed as:

  • A. VIP suite
  • B. Special suite
  • C. Hospitality suite/room
  • D. Honorary suite
Answer:

B

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Question 9

While a king size bed measures 76 in. x 80-in., a long king-size bed measure:

  • A. 70 in. x80 in.
  • B. 76- in. x84 in.
  • C. 80- in. x80 in.
  • D. 75- in. x75 in.
Answer:

C

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Question 10

which department in a hotel is responsible for taking care of routine physical management?

  • A. Cleaning.
  • B. Front Desk.
  • C. Housekeeping.
  • D. Hospitality.
Answer:

D

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